General Fatmeter FAQ’s

Can I recalibrate a meter myself, or do I have to send it to Distell?

Question

Can I recalibrate a meter myself, or do I have to send it to Distell?

Answer

The Fatmeter kit is supplied with a Calibration Check Pad. The Check pad has TWO Pads, one representing a low value (normally labelled around 7-8%), and the other a higher value (normally labelled around 20 -25%). Each day before commencing measurement routines, Fatmeter should be checked on the Check Pad, to ensure that values agree with the values on the Check Pad. This simply lets the customer know that the Fatmeter’s calibration settings have not changed since last calibration at Distell.

Can the user do the calibration by themselves ?

Question

Can the user do the calibration by themselves ?

Answer

YES…We supply as standard with each meter a Research Setting for measuring product where no standard calibration is available. You can then send the samples to a local laboratory for chemical analysis. Using the Data Management Software that we supply with each meter(referred to as…DMS), you can enter the datasets into the DMS. The DMS will then create a calibration based upon the data you have entered. This calibration data can then be uploaded to the Fatmeter, into one of the FIVE empty calibration slots supplied. This is referred to as a custom calibration. You can then proceed to measure this custom product using the Fatmeter on your custom calibration setting.

Do I have to choose four calibrations?

Question

Do I have to choose four calibrations?

Answer

Customers can choose up to FOUR specific product calibration settings from the calibration list.

This gives ….

Product Calibrations Settings…

  1. Choose from list
  2. Choose from list
  3. Choose from list
  4. Choose from list

Research Settings…

  1. Research-1 (Used to create a NEW product Calibration, or to refine an existing calibration setting… full details in User manual)
  2. Product-1 (an empty calibration slot for uploading customers’ own custom calibration data)
  3. Product-2 (an empty calibration slot for uploading customers’ own custom calibration data)
  4. Product-3 (an empty calibration slot for uploading customers’ own custom calibration data)
  5. Product-4 (an empty calibration slot for uploading customers’ own custom calibration data)
  6. Product-5 (an empty calibration slot for uploading customers’ own custom calibration data)
How often does the meter have to be calibrated?

Question

How often does the meter have to be calibrated?

Answer

Each meter is supplied with a Calibration Check Pad. The Check Pad has a “High range”, and “Low Range” Pad, with a value attached when it leaves the factory. At the start of each day, before measuring product, the operator should check that the meter measurements agree with the Check Pad values. This provides the operator with the assurance that Meter calibration is correct, and has not changed since last calibration. Where the values have changed then this indicates that the meter requires to be re-calibrated to specifications. Distell recommends that the meter should be re-calibrated every TWELVE Months.

How often does the Meter need to be re-calibrated?

Question

How often does the Meter need to be re-calibrated?

Answer

The calibration process is quite complicated, and we recommend that the Fatmeter be returned to Distell every TWELVE Months for re-calibration and service. However, most customers only return the Fatmeter if there is a fault, or customer suspects that the calibration settings on Fatmeter have changed.

Is the instrument HACCAP design to be used inside HACCAP plants ?

Question

Is the instrument HACCAP design to be used inside HACCAP plants ?

Answer

YES… The Meter is sealed to IP65, with no crevices that can harbour bacteria. We recommend cleaning and sanitizing using a bacteriological / mild detergent solution daily or after use. We also recommend that bacteriological wipes are used to clean the sensor between a series of a measurements, or, when moving from one meat / fish product to another.

Our battery does not hold power long, even if the machine is not in use

Question

Our battery does not hold power long, even if the machine is not in use (fully charged and left for 2 days off the battery will be discharged completely)

Answer

You should be able to operate continuously for 6 – 7 hours using Model FFM 992. The probable cause of battery discharge is insufficient charging time.

  • Are the batteries being charged for a full 12-14 hours continuously ?
  • Is the RED led on charger illuminating when switched ON ?

If the answer to both questions above is… YES, then we need to check the voltage being supplied by the Charger Unit… To do this… using a voltmeter, check that the current between the pins on the connector is… ~ 13.8v DC.

As a further check… Switch Fatmeter ON, whilst holding down the left hand Button (Read / Yes Button). The Meter will enter a maintenance mode, and at the start of the 2nd line of the display there is… B = “3 digit value”. What is this value ? Note this value (this is level of battery charge in the Fatmeter).
Now, connect the Charger to Fatmeter, whilst Mains socket is switched OFF. Once connected to Fatmeter, switch ON at Mains Socket, and monitor the value of B on the Fatmeter display. This should slowly begin to rise, indicating that the Charger is charging the batteries correctly.

The coating on the reader seems very worn. Should we ship back the unit for service?

Question

The fat meter we’ve been using has broken down and likely needs servicing. My student says that the coating on the reader seems very worn. Should we ship back the unit for service?

Answer

It sounds as if the PTFE covering on Sensor is torn / worn through, exposing the copper microstrip. This will affect the accuracy of Meter readings. You will have to return the Fatmeter to Distell, in Scotland for Repairs. Please return the complete kit, then we can check everything is working to specifications.

Please use an overnight carrier service such as… DHL International, FedEx, TNT International or UPS for shipping. We should then receive the equipment in 1-2 working days. Distell will require a further 2-3 working days to carry out repairs and calibration.

Please return to Distell at the following address… Service Dept, Distell.com, Old Levenseat, Fauldhouse, West Lothian EH47 AD, Scotland – UK. Please ensure that you follow the instructions below. The shipment should be imported to the UK using the correct UK Customs Codes for… Inward Processing Relief (IPR Suspension) in the UK, using the following IPR details…

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Distell’s IPR Authorisation Number… IP/0907/518/12

Customs Economic Code… 30(4)

Customs Entry Code… 51 00 000

Customs Exit Code… 31 51 000

Commodity Code…. 9027 8097 00

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IMPORTANT – IMPORTANT – IMPORTANT
Please print the following details on… Carton, Labels and Export Documents…where appropriate… ” The equipment is being returned to the manufacturer in the UK for… Repair & Service”. Please ensure that your carrier is aware of the shipment status…. This will ensure that no customs duties or VAT is levied on the shipment by UK Customs, or by US Customs, when equipment is returned to you.

What is the life of the Fatmeter?

Question

What is the life of the Fatmeter?

Answer

We have meters still operating satisfactorily that were supplied in 1993 / 1994. With regular servicing (mainly… battery replacement, and meter calibration), the meters will continue to perform to specifications. We judge that the operational life of meter is … 10 Years (subject to battery replacement at 3 yearly intervals).

What is the weight and volume of the Fatmeter kit?

Question

What is the weight and volume of the Fatmeter kit?

Answer

The shipping weights as follows…

Model MFM 1092 – Standard Commercial Model, with larger sensor…

  • Gross Weight .. Including outer packaging… 4.0 Kgs
  • Net weight of Fatmeter Kit… 3.6 Kgs (includes… Meter (0.75 Kgs), Charger / Power supply unit (0.25 Kgs), Check Pad (0.10 Kgs), Data Comms Cable (0.10 Kgs), Documentation & CD (0.20 Kgs), Carry Case (2.20 Kgs)… A total of… 3.6 Kgs).
  • Shipping Dimensions… 32 cm x 32 cm x 18 cm

Model MFM 992 – Smaller Model, with smaller sensor…

  • Gross Weight .. Including outer packaging… 3.85 Kgs
  • Net weight of Fatmeter Kit… 3.45 Kgs (includes… Meter (0.60 Kgs), Charger / Power supply unit (0.25 Kgs), Check Pad (0.10 Kgs), Data Comms Cable (0.10 Kgs), Documentation & CD (0.20 Kgs), Carry Case (2.20 Kgs)… A total of… 3.45 Kgs).
  • Shipping Dimensions… 32 cm x 32 cm x 18 cm